Bridging the Healthcare-IT Divide

2:15 pm – 3:15 pm

The causes, costs and consequences of the cultural gaps between healthcare and information technology.

This workshop reviews the challenges that arise at the interface of healthcare and information technology, and points the way towards realistic and cost-effective solutions.

• Glynis and Greg Ross-Munro will offer research and insights into the cultural gap between the healthcare clinical world, and IT world, and the position of Medical Informatics, caught between two different occupational cultures.
• ‬The presenters will focus on the occupational cultures of each stakeholder, and the ways in which this affects interactive processes, assumptions, communication, innovation and other factors.
• The workshop considers how these factors influence project and process outcomes, including collaboration, satisfaction, safety, project success, failure, or abandonment, costs and employee retention.

Glynis Ross-Munro, President of Competency & Performance Solutions, is a specialist on thinking processes, business processes, cultures and subcultures. She has three degrees in industrial and educational psychology.

Greg Ross-Munro, VP of Competency & Performance Solutions, is an expert on generational relationships, cross-and sub-cultural management, risk analysis and complex IT-related project management. He has an MBA and Masters of Science in Entrepreneurship.